features that elevate the checkroom experience

with coatchex

Check items in and out with the touch of a button, and communicate personalized messages to guests—allowing your brand to be the very first interaction and the last.

LASTING IMPRESSIONS through AN INTERFACE THAT MATCHES YOUR BRAND

Welcome

Digital Claim Ticket

Virtual Coat Check

Thank You

PERSONALIZED WELCOME AND THANK YOU TEXTS WITH TRACKABLE CAMPAIGN LINKS

Campaign tracking

Clicks

Date & Time

DEEP INSIGHTS INTO VISITOR BEHAVIOR FOR SMART PLANNING & ANALYTICS

LENGTH OF STAY
TRAFFIC PATTERNS

Visitor Count

Date & Time

Visitor Count

Hours Visited

PERFORMANCE MANAGEMENT TOOLS TO HELP WITH REAL TIME DECISION MAKING

TREND SPOTTING
INTELLIGENT STAFFING

Staff Count

Date & Time

MOMA CASE results

before 2018

MoMA's checkroom was experiencing:

 

  • moments where storage space ran out

 

  • days with hour long lines

 

  • direct expenses of ~24K staff hours annually

2018 and beyond

CoatChex gave MoMA's expansion the ability to: 

  • store ~3x as many items within the same space

  • provide check room services with no lines

  • reduce expenses by ~10K staff hours annually

CoatChex is powered by Chexology