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features that elevate the checkroom experience
with coatchex
Check items in and out with the touch of a button, and communicate personalized messages to guests—allowing your brand to be the very first interaction and the last.
LASTING IMPRESSIONS through AN INTERFACE THAT MATCHES YOUR BRAND
Welcome
Digital Claim Ticket
Virtual Coat Check
Thank You
PERSONALIZED WELCOME AND THANK YOU TEXTS WITH TRACKABLE CAMPAIGN LINKS
Campaign tracking
Clicks
Date & Time
DEEP INSIGHTS INTO VISITOR BEHAVIOR FOR SMART PLANNING & ANALYTICS
LENGTH OF STAY
TRAFFIC PATTERNS
Visitor Count
Date & Time
Visitor Count
Hours Visited
PERFORMANCE MANAGEMENT TOOLS TO HELP WITH REAL TIME DECISION MAKING
TREND SPOTTING
INTELLIGENT STAFFING
Staff Count
Date & Time
MOMA CASE results
before 2018
MoMA's checkroom was experiencing:
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moments where storage space ran out
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days with hour long lines
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direct expenses of ~24K staff hours annually
2018 and beyond
CoatChex gave MoMA's expansion the ability to:
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store ~3x as many items within the same space
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provide check room services with no lines
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reduce expenses by ~10K staff hours annually
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